Frequently Asked Questions

We always recommend to take a Travel insurance!

If cancellation is received prior to 4 weeks of arrival, you will only lose the downpayment of 200 USD.
If cancellation is received prior to 14 days of arrival, you will receive a refund of 50% of the balance.
Cancellation less than 14 days prior to your arrival, a refund will not be applicable.

We accept Visa / Mastercard / Discover

We can arrange an airport transfer for you for $15 per transfer. Just contact us  for more details.

Yes, WiFi is available everywhere in the resort and use is free for our guests.

Cottage check out time is 10:30 AM. You are more then welcome to stay around the resort until your planned departure. Luggage can be stored at the Office.

Check ins are at 3:00 PM.

Late checkouts and early check ins are possible only upon availability.

Flamingo Airport International is just a small 10 minute drive from Bamboo Bali.

Yes, our on-site restaurant CHEFS offers daily breakfast in the restaurant or Champagne breakfast served in your cottage.

Your cottage is cleaned every other day. Beach towels can be exchanged at any time during office hours.

Yes, every cottage has two beach towels in the room. When you would like to replace them for fresh ones please pass by the office.

Yes, the resort has a salt water lounge pool and luxurious jacuzzi’s which are accessible during day and night time. The Superior Cottages have their own private jacuzzi and the Super Superior Cottages have a private magnesium plunge pool.

Our office is open Monday through Saturday from 8 AM to 12 PM and 2 PM to 5 PM. Guests arriving outside of office hours will be personally welcomed!

If you wish to make a reservation for a massage spa treatment please pass by the office to check availability.

No! Smoking inside the cottage is NOT permitted. You can however smoke on the porch areas.

Bamboo Bali Bonaire – Kaya Gobernador N. Debrot #86 Kralendijk Bonaire

In Bonaire we use US Dollars. The nearest ATM is located at the Chinese supermarket 400 meters from the resort.

Yes, you may use the Jacuzzi’s & Pool at all times of the day as long as long as you are not disturbing any other guests with the noise.

Yes, Bonaire is still one of those places where you can walk freely.

Yes, Laundry Facility is available at the resort.

Yes, it is totally safe to drink Bonaire’s tapwater. It is gained from desalinating ocean water and it is actually of extremely high quality.

Kralendijk is only a small 3 minute drive by car or a 20 minute walk.

Yes, we will be happy to arrange a rental car for you.

You find an iron including iron board in the Superior and Super Superior Cottages. Iron including iron board are available upon request when staying in the Deluxe Cottage.